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The Alltel reviews below are from current or previous Alltel customers. None of the individuals who wrote a review have been paid to endorse Alltel.

Number of reviews: 10

Coverage

3.20/5

Call Quality

3.60/5

Customer Service

2.20/5

Cost Benefit

2.80/5

Overall rating:

2.95/5

User Reviews and Comments:

On 01/04/2007, Chris Gutierrez from Clovis, New Mexico wrote:
Rating:	Coverage: 1 Call Quality: 3 Customer Service: 2 Cost Benefit: 1
	This could possibly be the worst cell phone company in New Mexico.

On 10/12/2006, eh from salina, Kansas wrote:
Rating:	Coverage: 4 Call Quality: 4 Customer Service: 1 Cost Benefit: 2
	Coverage is good but never have a phone problem. Customer dervice to take care of a phone issue even with the phone insurance is a pathetic joke. The claim is ALWAYS moisture in the phone, no matter what the actual issue is. There is a little moisture sensor on the battery of your phone and also one on the phone itself. The battery sensor will turn red over time from moisture of fingers touching it, humid conditions, carrying your phone in a pocket or in your purse or car during hot conditions. So even though your sensor on the phone itself is fine, becuase the battery indicator Always turns red, they will require the FULL $50.00 deductable because you have physical damage to your phone. I have had this issue 4 times in 5 years with alltel(I have 4 phones on my account). I know going in that I will leave very angry and unsatisfied. How is that for customer service?

On 08/26/2006, Chuck Armstrong from Greenville, Alabama wrote:
Rating:	Coverage: 4 Call Quality: 5 Customer Service: 5 Cost Benefit: 4
	After reading the reveiws, I must admit that my Alltel service has been far better than most everyone else. I have been an Alltel user since 1997 without any breaks in service. I have had several problems with the stores and have called customer service many times but they have always handled my problem with the utmost professional service they can. I have even checked on other cell providers trying to get the best bang for my dollar, if you check the service area against the others in my area Alltel beats them all. I have bought some junk phones before, but I tried to go cheap, if I spend a litt;e money I usually get a good phone. The rates could get a little better, but if you use the mobile to mobile, my circle, and contact customer service a few times about what is the best paln for my calling habits they generally help your bill a little. If I left Alltel then I would become a Nextel person, its the next best that I have found.

On 04/03/2006, CJ from Whiteville, North Carolina wrote:
Rating:	Coverage: 2 Call Quality: 3 Customer Service: 4 Cost Benefit: 3
	The service in this area of NC is STAGNANT. It's been pretty much the same since Alltel was 360 Communications. We've been promised a tower in Tabor City and other local areas for at least five years. EVERY other carrier in this area has BETTER deals and more minutes for the money. The one good thing I can say is that Alltel does have good Customer Service ON THE PHONE. Don't bother going to ANY of the Whiteville, Lumberton or local area stores. They all have HORRIBLE Customer Service -- too few reps; too much attitude; too lazy to do better.

On 02/15/2006, abe from parkersburg west, Virginia wrote:
Rating:	Coverage: 5 Call Quality: 5 Customer Service: 0 Cost Benefit: 5
	I got the free Nokia with my plan wife purchased an LG. I have great service when she does not. No complaints with this phone. Very durable have had to years and dropped many times. Two of my friends recently got this base model phone not sure which model but it replaced their high tech phones and both have complemented the nokia.

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